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Senior Product Manager, Customer Experience


Online financial marketplace & membership platform

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This search has been filled. ETHOSLINK completed this retained search and it is no longer accepting applications. The brief stays here as a record of the work.

A Senior Product Manager to drive development and growth of a membership platform and financial marketplaces. You'll define and execute product strategy, own the roadmap, and work across engineering, design, marketing, and support to ship products that meet customer needs and drive business success. (No visa sponsorship for this role.)

What the seat owned

  • Develop and articulate a clear product strategy aligned to company goals, informed by market trends and customer needs
  • Create and maintain a detailed product roadmap, prioritizing features by customer feedback, data, and business impact
  • Collaborate across engineering, design, marketing, and support to drive successful product development and launch
  • Champion a user-centered approach — user research, usability testing, and customer feedback
  • Define and track KPIs; use data and analytics to make decisions and continuously improve performance
  • Oversee the full product lifecycle from ideation to launch and post-launch iteration
  • Assess and manage product risk including compliance, security, and regulatory requirements
  • Lead and mentor a team of product managers
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